Baskin-robbins - Palatka

I went there twice on 2 separate occasions, Once for 2 of the exact same milkshakes, 2 large Jamoca milkshakes (if I spelled it correct) it took 22 minutes, of me waiting in the drive thru line, with no one in front of me. I have no idea what could possibly take that long for 2 milkshakes, Then I went today. For 1 quart of ice cream and 1 milkshake, first off I was charged for something different than the 1 quart, I was charged for 1lb and 8oz. Which ended up being $9, when stated on the board, prepackaged ice cream, $6 something. I was okay as it wasnt too much more, however. This ice cream is by far, the most disgusting ice cream I have ever had. It taste as if the ice cream was thawed, and milk or water was added to thin it out, the ice cream is riddled with shards of crunchy ice, and has no flavor. My friends milkshake taste disgusting, it has the consistency of a slushy, again RIDDLED, with ICE. There is actual ice in it. I am furious, and I will never be going back. I am so mad with this service and quality, being charged extra for something that took so long and is absolutely horrible. Also, the order I made today, took atleats 20 minutes, WITH NO ONE INSIDE. Seriously what takes so long for 1 milkshake and a couple scoops of ice cream, seriously.

If you ever want to experience pure disappointment look no further! They constantly are in able to make ice cream drinks or any other frozen drink. You'll go out of you way to find this Baskin only to realize you wasted your time that you'll never get back. The employees are usually upset that customers would have the audacity to patronize that location bother them from their phones. If you get a hankering for a donut don't expect them to be in stock here either. This location has been the butt of jokes for years, literally YEARS. Covid or not. We must be glutens for punishment to keep giving them a shot of redemption.

Their online hours say they are open until 11pm. We went at 950pm and they were already closed Please update your hours!

Love the service! I wish I got her name who made my order today because she remembers my voice and makes my mocha cappuccino blast the exact way I want it! Thank you so much.

Closed at 9:30 even pose to close at 11 didnt even answer me at the drive thru and werent wearing ducking masks