Pizza Shack - Paihia

So slow. This place is just so slow. They are in an awesome location right across from the beach, in the middle of the action, but could have SUCH better and faster service! We waited over 15 minutes for 4 beers to be poured! Good thing we weren't hungry or we might've starved to death. Seems like there were plenty of customers, so maybe the food was known to be good, but I was too hungry to wait and find out. GET MORE STAFF, FOLKS! There was no food coming out of the kitchen, and there were two cooks back there. The girl behind the front counter was greeting customers, taking payments, making coffee, pouring beer, writing down orders, bussing tables, and answering the phone. Seems a little unbalanced. I wanted to jump in and give her a hand , poor thing! I hope I can give them another chance someday...

We walked by and saw some delicious looking breakfast to be had here and decided to stop in even though the name of the place didn't seem to indicate breakfast. We were never greeted or acknowledged in any way even after making eye contact with an employee. Menus were available on the table and we were ready to go, but weren't informed that that ordering was to be done at the counter. Payment up front as well. Service was terrible. Staff didn't know how to make mocha even though it's on the menu. Orders were mixed up, and nobody came to clear dishes or check on us mid meal. Food was yummy, I had the Shack Stack which was a nice portion for breakfast, though it could have benefitted from a side dish. Muesli was good also, but barely any yogurt was provided and in a tiny dish that the spoon couldn't fit into. Not well though out. An OK place for a quick bite, hopefully service is limited to a particular person.

Best lunch in town! I had the fettuccine with chicken and mushroom it was so good and creamy! My friend had the DIY pizza and she loved it. A really nice restaurant with very friendly staff.

We went here tonight for pizza and got the kid rock one. The pizza was so delicious but a bit overpriced for a large pizza. The girl and guy they're both check our order were very polite so that made the experience a lot better and the New Zealand beer was tasty too. They have a lot of variety of different pizzas as well as some pasta and calzones.

Average. The pizza is tasty though, and big, but you have to order at he bar, so don't expect too much from the service. Not bad, but there is better pizza in town