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Przekaż informację zwrotnąVery friendly atmosphere music nights are reasonably priced and very good
We arrived early for a day at Hop Farm and on arrival we spoke with the staff at Ricardo’s. We informed them that we were a party of 15 and asked them whether we would be be expected to book, or pre order our lunch. We were advised no. When we ordered our lunch, we asked for the kids (5 of them) to have their starters and mains come together. After 50 minutes of waiting, the kids starters came out, followed by all of our main courses another 40 minutes later. It was only after chasing the staff that we were informed of delays in the kitchen, there was no communication with us throughout. One of our party did not receive their food until everybody had finished theirs. Another member of the party had ordered a mixed grill platter, only to find that their lamb chop had been replaced by a beef burger, and their pork chop replaced with a sausage.. again, no communication. Lastly, another member of the party ordered a pasta dish but asked for the spaghetti to be substituted for penne pasta, only to receive something completely different, but after 90 minutes of waiting, we were reluctant to send it back! For what it’s worth, when the food did arrive, it was of decent quality and the manager could not be more apologetic, however, when you’re a party of 15 with 5 children under 10, basic communication is very important!!
Been to two venues here and both great evenings with friends Lovely food Great staff And lots of fun X
Had a fantastic evening at The George Michael Tribute last night. The food was fabulous and plentiful. The atmosphere was great. The staff were extremely helpful and couldn’t do enough for you. Brilliant value for money.
Such a great place, lovely friendly staff, good service, nice atmosphere, and very convenient if in PW or surrounding areas for easy road links and lots of parking.