Rincon De Los Pollos - Ozone Park

I placed an order here two months ago, and I have to say it's become my top spot for egg, meat, and cheese sandwiches. Each time I get a sandwich from this place, I'm always impressed. They are a bit pricey, but the sandwiches taste much better and fresher compared to where I used to go. Plus, the owner is a really lovely lady. I absolutely love this place!

You used to be fantastic! I used to order from you every Saturday at work, but my last two experiences weren't great. I feel terrible because I know it's the chefs who are responsible. The last time, the bread on my BLT was so hard that it caused me some discomfort. Today, I ordered a breakfast plate with bacon but didn’t receive any bacon, and my eggs were overflowing from the container. I have to take away one point because the food really is delicious, but these last two orders have been disappointing.

We had a wonderful experience with the service—everyone was incredibly friendly! The food was delicious and came in generous portions. After we finished eating, they even allowed us to play cards at our table for a while.

Let me tell you that I wasn't in the best mood when I came to the diner, but the waitress was so beautiful and the food was so good. I don't know what it was the ambience of this neighborhood dinner to which you went as a child and knew all or the food, but I went in a better room. It reminded me to be grateful for what I have because there was a time in my life that I didn't have much.

Haven’t seen the owner in a while, but the new staff is absolutely amazing. Also wanted to let the owner know one of your regular customers, who you gave a little leeway to as far as pouring his own coffee, has now taken full advantage by doing it without a mask on while talking on the phone over the sugar. After that, he proceeded to not stand in front of the partition and pay but go around without a mask and stand right in front of the lady at the register and ask how much. You could tell she felt uncomfortable but who wants to get into a argument over that so I don’t blame her for not telling him to stand back. It would be great if you would look at the camera today, 12/11, at around 9:30 am so you can inform this gentleman it’s not ok to act like this. Obviously he doesn’t care if his actions gets the workers and customers sick or makes customers not want to purchase coffee and food where someone not wearing a mask is touching and talking around.