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Przekaż informację zwrotnąNot the best Royal Farms I've been too. The bathrooms were definitely in need of TLC. The wait in line was kind of ridiculous but I understand employees need breaks too. The only thing was the one employee who was helping line was waiting the other female employee to come back and she sure did take her time walking back to the counter haha ????. The chicken sandwich wasn't good but a brother was hungry so I made do. Im usually a big fan of the Farm but today was a lil disappointing.
Okay, so the crew behind the chicken counter are horrible. When I got my food they started laughing and shaking there heads. A lady before was complaining about the fries. I think they gave of fries or something. It the ole saying, if the cat the mice will play. That?s bad for business. If you don?t like your job then quit. Don?t take it out on the customer.
Let's call it for what it is. Under paid staff that don't really care about their jobs. I received the wrong order after waiting 30 min. Not worth it. And management is non existent. When my friends and family ask me about fried chicken in the area, I'll refer them to KFC down the street.
Customers really don't want to hear the workers behind the counter cursing each other out. Resolve your employee issues elsewhere. If there is no dark meat post a sign!!!! It's ridiculous to go through the process of placing and order at the kiosk, have my number called then be told there is no dark meat! How hard is it to have a sign letting customers know what is available? World famous chicken? Nah...Infamous customer service, yeah!
One of the worst royal farms to go too. Customer service sucks, never have working coffee machine for flavored cappuccino. The employees are beyond lazy, always on their phones, always a gathering behind the chicken/fries counter, and they get an attitude when you needs assistance.
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