El Taco - Oxnard

Thank you El Taco for providing delicious food loved by all my guests! Your staff was on time and very professional. I would definitely recommend El Taco for your event or party.

Let me start off by saying I rarely every write a review. However, the level of professionalism that I just got was so unprofessional I felt that I needed to share. I would also state that I have used eltaco several other times in the past, as recent as, September 18th, 2021! And at that time the service was great. Quickly how things change. My wife has been texting back and forth with Carlos and we asked to lock in our date. He stated to Zelle or Venmo him $200 to hold the date. Since this was new to us, I decided to text Carlos myself. Here is my text message: Hi Carlos, you have been dealing with my wife on doing catering for our son graduation for June 18th. I tried calling you yesterday but your mail box is full. My wife was saying we had to do a deposit of $200 to reserve the date via zelle or venmo, which is like cash. Is there a contract or something that we sign showing full amount, deposit, cancelation terms, etc? Not that we don 't trust you but we have used you four other times now and never did we have to put a deposit down. I just want to be sure all parties are protected so there is no ambiguity. If it easier, call me so we can discuss. Happy Friday! based off that text message I got a call from Carlos with the worst attitude I have every heard saying everyone keeps screwing him over and cancel at the last min. And everyone is trying to find a way not to pay him. After 5 mins of listening to him, I ask if I can speak. I explained that the $200 is no big deal. However, if he is requesting Zelle or Venmo (which is like cash) 63 days in advance, you would think it would be best business practices to have some type of contract stipulating the full price, deposit amount, cancelation terms, etc. Carlos goes off on a rant saying no one has every question him before. I can 't imagine anyone sending cash with no sort of terms and condition put in place. Either way, my experience was not a good one and thought I would share.

I will be transparent as possible. My family and I booked their catering service for January 1, 2022. My mother had contacted them on December 30, 2021 to verify and they confirmed that they would be providing their services on January 1, 2022.To understand the bigger picture, this party we were having was for our Little sister who was turning Six Years Old! Everyone who were attending were family members and we were counting on El Taco Catering Service to feed our guest.On the day of the party, not only were they an hour late, but they canceled on us!!!! While on the call with One of the owners, Carlos, we heard kids screaming and chattering in the background. We automatically knew what was going on. We were SCAMMED!!!! They threw away our reservation for a bigger party!!NEVER EVER, in a Billion Years, EVER use El Taco Catering service!!!! This business does not care about their clients, they only care about who can provides them with more .If you want to be Scammed…. And had to compromise by ordering pizza like us, then I highly recommend you call them!This business is dirty, not legitimate, and Scammers!

We LOVE El Taco!! They have done several of our school events and they are always on point!!! The food is delicious the staff is so helpful and kind. We love having them on our campus and we always buy extra to take home because the food is THAT good! Thank you El Taco!!

I encountered a very rude woman who I believe was the owner. Honestly, it felt like they had no interest in assisting me at all. I definitely won't be coming back.