Mission Burrito - Oxford

The food at this restaurant is always delicious, with vegan options available. The staff are friendly and the service is very fast. The seating is comfortable and canteen style, and the toilets are clean and well-maintained.

This is a typical burrito establishment where you can customize your burrito to your liking. However, when I mentioned the lack of meat in my burrito, I received a negative response from the staff, although they did add a bit more meat. Surprisingly, cheese is considered an additional charge. It's disappointing how they are trying to save money. Additionally, they did not offer any sour cream. The food is tasty but the service leaves much to be desired. Charging extra for cheese must be a decision made by management. In my opinion, it was the wrong decision.

This was my favourite burrito place over the other (albeit new additions) options in town. However past two times I've had problems with the orders. First time several items missing which ruined our night but granted mistakes happen so I thought I'd give them another go. This past Sunday 26th we ordered again, 2 burritos bundles, extra chips and salsas, 2 jarritos drinks, over £33 order value. Order arrives and only has chips and half the salsas, no burritos or drinks. Get in contact and they resend missing items, another half an hour later get burritos that are poorly filled, wrong soda flavours and entirely BLACK guacamoles. I had 4 pots of guacamole all of which were darkened and smelling from day before guac which is instantly recognisable so I was appalled they sent these with our order, disrespectful to say the least and condescending, assuming the customer doesn't know what fresh avocados look and taste like. Absolutely I'll be taking my business to Tortilla or Chilango both of which have proven superior in food flavour (burritos fillings are generous and guac always fresh), as well as customer service which has declined absurdly in Mission Burrito.

Always loved this place, amazing burritos, yummy chips, best in the summer so you can get a burrito and a beer and sit on the riverside, still good all year though, recommended especially if you like a nice spicy burrito!

Was a busy lunch, they assemble the food as you order which is good, the wait isn't long. Standard burritos and k nachos, friendly staff at tills asked if we needed extra napkins as we are eating by the riverside. For the price its a large portion, first time trying, it's good.