Sprzężenie zwrotne
Przekaż informację zwrotnąMet my family for a Wedding, 4 family's stayed .We all had good rooms .It was disappointing about no breakfast but we got a great recommendation from front desk where to have breakfast ..it was very good!Rooms: 4/5
The room was absolutely disgusting. Got the presidential suit with the Jacuzzi tub. There was an unknown gross stuff underneath a basket on the edge of the tub. There were hairballs in the tub and around the tub. The bed sheets had what appeared to be blood stains. The chairs had white splatter on the side and a stain running down the front of it. The toilet was not cleaned there were **** stains on the seat and around the bottom. This was quite the worst experience in a hotel being it was there high end room i was expecting a better experience. I would say it almost ruined our vacation. Never again will i come to this hotel. Not worth the money or the time. I wish i could post pictures to show how gross the room truly was.
We were on Ossowo for family reunion. First off we found the lobby area to look impressive. The younger girl at front desk on July 24, 2023 at 2:30ish to be unfriendly. We got assigned a room and I asked if there was a side door so my disable husband could walk easier to the room . She said yes and pointed to the elevator area to take upstairs from the side entrance. I never saw an elevator from where I stood at the front desk area. I went to my vehicle moved it from main parking lot to side of building nearer a side entrance. We got our luggage went to the only side entrance. That side entrance was to the restaurant. We felt so foolish. We apologized and walked all the way back to the main entrance. In telling the same girl at front desk about the only side entrance she did say sorry. My husband was not happy as he had luggage and we were both walking in circles looking for the elevator. I dont know why this young girl didnt come help us. In asking the girl where again is the elevator she points in the general area for us to go. Finally my husband spotted a very small elevator in a dark area of the first floor. I cant understand why she didn't help us we were the only ones there and she was not doing anything behind the front desk. Once in the room it didn't look too bad we got set up to learn the tv didnt work. They had us move two doors down. In the second room, The beds were so high we both had problems getting into bed. The carpet looked bad and edges very dusty/ dirty too. Furniture too was dusty. And then morning I went down for coffee they have an area to help yourself. Different person in front lobby looked at me never acknowledged me. And her and I were only ones there. Upon leaving this same person now behind front desk never even a thank you to us. Again there were no other customers just us! We pay towards her pay check she could have been respectful. It looked liked by the parking lot there were not many customers that stayed overnight. There are no first floor rooms and no breakfast was included in our $120 we paid and felt unwelcomed. Will not stay again.
Our daughter was married in June and we needed a hotel for our out of town guests. The wedding was in Owosso, so we chose Comstock Inn. At first I was concerned because I had read unfavorable reviews in the past. But the past is what I want to emphasize. The hotel and rooms have been updated with fresh paint, new mattresses, new bedding, and even new curtains. We had wonderful service from the front desk staff as well as the housekeeping staff. We had more than 28 rooms reserved for two nights for the rehearsal and wedding and we were more than accommodated for. The bar was open for service and our guests were pleased with great late night snacks and beverages. We even hosted a send-off brunch on Sunday and we had a lovely buffet in a private space. Kim, the events coordinator handled everything for us. The food was hot, fruit was cold, and once again the service was lovely. This is an older hotel with current amenities and we wouldn 't hesitate to stay again. Thank you Comstock Inn and staff!
It's right in the middle of downtown so everything fun to do and everything of importance was within a five minute drive. Clean rooms and amazing AC. But no breakfast so watch outRooms: 4/5