Royal Farms - Owings Mills

Below is an evaluation I made a long time ago. I just went to the store. Teying to use my app as I have a discount. I saw I had a voucher for a free sandwich. Get a Deli sandwich. The manager told me it was the wrong one. I have referred to those already made. That's it. Not yet Qork. She just said the cold sandwich. Bad customer service. I was the only one. Ustomer in the store and she didn't want to be disturbed. Jerry's the only nice person in there... I'll let my managers know in my store to help the client. She doesn't want to be disturbed. Get into another business and shame on you!! We always buy at this point. After a 12-hour working day, I thought I picked up a chicken because I didn't feel like cooking tonight. Terrible experience. I ordered the food. The woman behind Theke April had a bad attitude. She screamed about the business chicken will be 40 minutes and she was mean crazy like hell. It shocked me. She shouldn't work there. We might have to go to the new location...

Olways, I was in this place, my food orders were always missing something

Royals farms are just a dime a dozen comfort shops. Cut and glue the whole place. I was in dozens! That means I've never left a criticism until today. KIARA WAS AWESOME. LIFE SAVER and FOODS These special royal farms are so often here. This was my first time to meet them, and it was actually a pleasant visit to the same feeling that most royal farmers give, and they made my food with care and it was remarkable. Very customer-oriented and professional.

This situation actually ran out of chicken on Sunday 9/19 at 2 o'clock. They had no chicken to cook in the store. I found out after waiting for my order for 20 minutes. They wanted to sell me a 9 piece of food, but I ordered a 12 piece. Luckily I looked at the bag and asked how many pieces. The lady said 9. I said, but you're loading me for 12. She said we don't have to cook anymore. Then I took my reception and asked for a refund. Thank you for getting my money back.

Every time I come to this location for hot food and Jeffrey is working. It?s a problem! Why have myself and others wait 30 yes 30 min for fresh chicken?he says it?s too old to serve but why wait til someone places a order before you start dipping the chicken in flour? A quick run down the road to royal farms should not have to turn into 45 min this is not the first time! He doesn?t even apologize for having you wait that long! He says stuff like ?we?re going to have fresh food? and try?s to make conversation with you. Sir, we just want our food! It?s covid anyway why you talking so much and over the food at that. Doesn?t switch gloves when going to the back and come back up front. It just seems like a pattern with him like he?s doing other things other than what he suppose to be doing. Last time he asked me what I ordered about 3 times because he so distracted from other things like isn?t our order on the board why don?t you know what I ordered. He needs to take more pride in his job it?s not fair to paying customers.