Burger Theory Owensboro

Just attempted to place a carry out order during Burger Week here in Owensboro after verifying Burger Theory was open for business. The gentleman i spoke to said he could certainly take my order in a moment. I agreed, and I could hear the gentleman on the phone perfectly as he gave change to customers and asked kitchen staff if there was anything else they needed from him. I also clearly heard kitchen staff moving around the kitchen for around ten more minutes before the phone was picked up and I was hung up on. It's true, you know you only have one chance at a good impression. Having never visited before, you can be certain I never will now.

12:15 on 6-8-22. A restaurant must be willing to serve food. My first attempt here left a bad taste. Not busy at all. Waited for a few minutes at the bar wanting to order food but nobody around. Read a couple news articles before I gave up and headed out. I will not try again. This could have been my go to lunch spot on this side of town. Went to Lure and was greeted right away. Such a shame because I’ve wanted to go here for a long time.

I'd had breakfast there on a couple of occasions in the past, which proved good. Decided to take Mom for breakfast there this morning. We walked in and were told to sit wherever we wanted. That was the last thing the server said to us as we waited for 20 minutes with no coffee/drinks and no menus, while we watched her drag her heels across the room to the few patrons there. We gave up, and won't return again.

Poor service and long wait for meal. High prices, eat as good at fast food joints, extremely limited menu, fair to poor quality food. Asked for 3 Xtra sauce because french fries were cold and dry and chicken was dry they begrudgingly brought me 2...one at a time and I had to ask three times and still never got the three xtras I requested. Not at the top of my recommendation list. They don't even know the difference between sweetened and unsweetened ice tea, again didn't get what I ordered. Don't plan to go back expensive and lack of a quality meal

I have had a good meal at this restaurant. The problem is I’ve eaten here five times. In all that, my food has only come out correctly once. The most atrocious one was when an omelette ordered with cheese was sent back because it had no cheese and it came out with two nearly raw slices of cheese haphazardly thrown on top of the now only minimally warm omelette. Absolutely horrendous dining experience. 10/10 would not come here again, even if I stay in the hotel again, which is likely. Don’t waste your money on this disappointment.