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Przekaż informację zwrotnąExcellent service! The staff was incredibly friendly, especially Nick, who assisted me in unloading my food in the rain and ensured that my baby stayed dry.
A big shoutout to the Deli staff! Yesterday, I picked up a hot chicken platter for my daughter's birthday party, but when I got home, the box fell out of the car and went tumbling onto the road. Since the party was starting in less than an hour, I called the Deli to see if they could prepare another batch of food and explained what happened. They assured me they could help. When I arrived, they had already prepared everything and informed me that there would be no charge. You truly made my day—I wasn't expecting any discounts or to have it free of charge. Thank you for going above and beyond! It was a pleasure doing business with you!
Oh my goodness! A heartfelt thank you to each and every employee for coming to work and providing excellent customer service. Please take care and stay safe!
Shout out to TimTevin Store Mgr, StacyLosgar Asst Stor Mgr, DavidBover Customer Service Mgr, KachinaDowling Asst Customer Service Mgr and all Department and Asst Department Managers. I have lived near and been shopping at your store for five years. You run the best retail store I have ever been to. All Publix experiences are good....but there is NONE that comes close to the level of customer service that you nurture with your staff and provide to your customers. I 've recently moved and have three stores within 2 miles. They are great stores with kind people. But when I was shopping late on a Wednesday, and the sales signs were changing I wasn 't sure what was on sale and what wasn 't. Staff was busy and didn 't notice my struggles and I didn 't interrupt them. All I could think was, if I was at University of Palms store there would be someone offering to walk me around the store and show me what 's on sale. Which by the way is not a realistic expectation, but the level of service I have become accustomed to by shopping at your store. I could shop at Aldis or Walmart but Tim and his team know how to win customers. I have managed teams as large as 1700 people and getting everybody on board with winning attitudes is not easy, but it all starts from the top. And when I talk to team members at your store Tim, they all point right to your leadership. The management team at University of Palms is the best, most effective management team I have ever had the pleasure of doing business with. And the natural consequence of that management is an amazing team of employees who seemingly live, eat, and breathe to make customers happy and wanting to shop not just at Publix, but at THIS Publix. Congratulations Tim and team! You get it right EVERY day and I for one will drive the extra 5 miles to have the pleasure of shopping at YOUR store. Publix needs to make TimTevin the National Customer Service Training Manager! You 're already an awesome retail chain....imagine The possibilities if every store ran like his??? I 'm a customer on a mission. I want Publix to hear me shout....TIM TEVIN FOR PUBLIX PRESIDENT!!!!!!
Got Chinese lunch for three, Bourbon Chicken and fried rice, eggroll, spring roll, Curry Chicken and vegetables and fried rice, fried plantains, Chicken Mushrooms w Lo-Mein, egg roll, Spring roll Total 30.87 for 3 hearty meals. Sunday March 5th at 1pm food looked good and tasted great from the steam table.
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