Mcdonald's - Ottawa

Always screw up your order and super slow service.....try to go to any other mcdonalds if

Slowest drive thru experience. Took 10-15 minutes to get through to the end of the drive thru. I was then asked to pull to the side along with 2 other customers to get my simple breakfast order. After waiting another 10 minutes they finally brought out my order but it had the wrong items. I then waited another 5-10 minutes to get the right items. Hash browns were extremely oily and undercooked, the bottom of the bag was soaked in oil.

Both English muffin sandwiches that we actually got were rock hard, like a hockey pucks. I actually knocked on them through the packaging so my husband that was driving got understand how bad it was. While knocking on the muffin, it actually cut my hand, that's how overcooked they were. Then we realized we were also missing a sandwich. We headed back and they said they never typed in a 3rd sandwich. Well that's funny because we got the drink and hashbrowns from the meal for it...well that's because instead of taking our order correctly and adding the other sandwich and combo, the girl just turned the one existing sandwich into a combo and ignored the fact that there was another sandwich ordered. I'm not paying for another sandwich because you guys failed to type it in properly and especially with seeing the state of the sandwiches we did get (which I did mention to them).Dietary restrictions: You'll be on a diet ordering from here as you won't get all of your food. If you want to break a tooth, this is the place for you!

One of the worst branches. They literally fail at the basics of fast food which is being fast. Over 20 minutes for an order of fries. Prior times, literally got the order wrong 4 times and over charged.Seriously a joke.

Garbage customer service , 10 workers in store, one other customer , but yet stood there for over 5mins while they walked around and talked to eachother without taking an order. Not the first time , is the last time. Eat a McDick