Massine's Your Independent Grocer Ottawa

I visited Abdullah's register and wanted to express how his positive attitude truly brightened my day. He genuinely appeared to enjoy assisting customers, and it really made a difference. It’s amazing how a little positivity can go a long way!

This grocery store offers weekly sales across all sections, along with a discount area near the self-checkout. While I find their kitchenware to be attractive, I do think it’s somewhat overpriced. The dairy section can be a bit confusing since it's spread out across different parts of the store, likely due to space constraints. On a positive note, the staff is friendly and helpful, the products are consistently fresh, and the displays are appealing. Overall, it's a good grocery store!

The prices here are quite high, likely due to the downtown rent. However, to be fair, you can find some reasonable prices on meat. The store does have a good selection of products. Personally, I tend to shop here only when necessary, as many of the same items are available for less at No Frills, especially if you can make the trip out there. One of the coolest features of this store is their honey, which is made by bees from their rooftop apiary when it's in season. They also offer a range of locally made soaps.

I called the pharmacy and was asked to hold. When someone finally answered, they said hello and then hung up abruptly. I tried calling back, but the line was busy and my call was declined since they weren't taking calls at 3 PM. I then reached out to customer service for assistance, but the representative was rather curt and informed me that they couldn't access the pharmacy's information. They suggested I keep trying to call until I could get through. While the store does have good meat prices, overall, it's quite expensive.

I had a very disappointing experience with one of the managers at this restaurant. When I tried to discuss an overcharge, he responded rudely and raised his voice, refusing to acknowledge the sale price. Just yesterday, he blocked my path and glared at me. When I asked the cashier for someone else to assist me, she ended up calling him over instead. Today, my daughter went there to pick something up and encountered the same manager, who was unhelpful with her as well. I have reached out to the owner multiple times through messages about this situation, but he has never bothered to return my calls. It’s clear that he doesn’t care about customer treatment. Considering the high prices of the food, I don’t think it’s worth putting up with such disrespect and poor service.