Mcdonald's - Ottawa

Our favorite place for Monday morning. Starts our week with a bang.

Through the drive thru. line went steadily. Dave was very pleasant and polite. Customer service exceptional. Eat as ordered, hot and tasty.

Any time I come here recently my order is wrong one way or another but tonight has me very upset. My fiance and I came in and got dinner for our family and ended up spending $30, we didn 't receive 3 burgers, the only ones we got were made completely wrong, everything was cold and clearly just carelessly thrown in the bag. When my fiance called her exact words were Hello, we can in awhile ago and we just got home and we were checking the food and our order isn 't right before she could finish the young lady on the other end on the phone interrupted her and I didn 't hear exact what she said but the phone called ended with us missing out on $20 worth of our order. It 's absolutely ridiculous that the person claiming to be manager wouldn 't fix an issue caused by their employee. Not to mention the food quality at this location has severely gone down hill. Very disappointed but there 's plenty of other places to go in town. I definitely don 't recommend waiting your time or money on this place

Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Hamburger, Fries

Fly in an Oreo frappe I ordered. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1