Famous Dave's Oswego

I and my wife and daughter had a reservation at this point at 7:45. We sat at 7:50. We knew what we wanted so we could order our food immediately and two alcoholic drinks. 25 minutes pass and at 8:15 the only thing we had on the table was 3 water. No one was back to check us out and we didn't even get our drinks. There was something overcrowded, but not at the point where it should have been overwhelming for the employees. Now it's 8:30 and still not drinks or something. The table we sit on had a clear look at the kitchen area and my wife watched a girl who was a server came from outside to the ground and then go into the microwave and opened it and touched some corn with their bare hands to make sure it was hot and then went to serve it to a table. At this point we were fed and asked to speak with a manager to express our concerns. Another server comes to the table that said that the manager was busy, but she would be over if she could, so we expressed our concerns to her and she said she would tell the manager and check our foods and drinks personally.(yet no drinks on the way) 10 minutes later the manager (JESSICA ARCISD) comes to the table apologize and said she would check on our beverage order and told us that our food had 7 before him. We have expressed our concerns and have now given it the opportunity to do something. 10 minutes further and at 8:50 my wife goes to the bar and our drinks are already made and just sit on the bar counter without bartender in sight. Smh. So we finally get our drinks, but wait for food. (Don't forget that we have a 5 year old with us, who is also waiting and hungry)20 more minutes go by and around 9:15 the manager goes back to our table and noticed that we haven't eat yet and told us that she would check for the food. She comes back 5 minutes later saying that our ticket lost

The eating was great and the server was tight. my only complaining is that it took an hour from the time we ordered until we got our food. I get it was Valentine's Day and they were busy, but that was waiting for exaggerated.

We waited for our food for almost one and a half hours. we were very hungry after we had waited so long. I know it was Valentine's Day, so it would be busy, but we were not even offered an salad or maisbrot to crumble our appetit and apologize for the extreme waiting for eating. we have made plans for our children, and I was excited to go to dinner with my husband, but our romantic dinner was ruined by the waiting period, so we had to eat to come back to our children. Now we don’t really want to go back to famous Dave’s, but we used to like it, which is why we left.

2 of 4 tellers was eating cold, the manager was very friendly and brought back a very hot plate while the place was not busy.

I and my wife and daughter had a reservation at this place at 7:45. we sat at 7:50. we knew what we wanted, so we could order our food immediately and two alcoholic drinks. 25 minutes pass and around 8:15 the only thing we had on the table was 3 water. No one was back to check us out and we hadn't even got our drinks yet. it was a bit overcrowded, but not at the point where it was supposed to overwhelm the employees. now it's 8:30 and still not drinks or something. the table we sit on had a clear view of the kitchen area and my wife watched a girl who was a server came from outside on the floor and then they go into the microwave and opened it and touched some mais with their bare hands to make sure that it was hot and then went to serve it a table. at this point we were fed and asked to speak with a manager to express our concerns. another server comes on the table that said that the manager was busy, but she would be over if she could, so we expressed our concerns to her and she said she would tell the manager and check them our food and drinks personally.(yet no drinks on the way) 10 minutes later the manager (jessica arcisd) came to check on the table order and said that she had been eating on our drinks. we have expressed our concerns and now give her the opportunity to do something. 10 minutes further and around 8:50 my wife goes to the bar and our drinks are already made and just sit on the bar counter without bartender. (don't forget that we have a 5 year old with us, who is also waiting and hungry)20 more minutes go by and around 9:15 the manager goes back to our table and noticed that we don't eat yet and told us that she would check for eating. she comes back 5 minutes later saying that our ticket lost