Wendy's - Orem

Soda was flat, table was a teeter totter, however, food was decent, service amazing. Very impressive subway tile design in the kitchen, however cleanliness standards are not up to par. I felt multiple flies land on my hair while I was ordering.

Place is very poorly managed. Employee is good, dine in isn?t available, doors are locked and can?t even walk in to pick up your order. Needs to be updated on here, but just poor management here and not that great. Food is okay, however it was cold : other places close are better, like McDonalds. Other Wendy?s are also better than this one.

Went to this place. Order over 40 bucks in food. Everything started out like a poorly ran fast food experience fries were so hard and over cooked. Then the Baconator my husband got bit into something hard. The drink station also was nasty and had not been cleaned and only had 2 maybe 3 options the rest was out of service. This place needs a health department check and I'm calling the main store manager and corporate. This is absolutely disgusting ???? ????????????????

This used to be the best location near me so I would sometimes skip closer ones for a better experience but that is no longer the case. Recently every time I come here they get something incorrect in my order which is usually fine but tonight I stopped here on the way home and had one of the worst experiences I've ever had at a fast food restaurant. When I got in line there was another car in front of me and him and who I'm pretty sure was the manager were having a conversation and then he motioned and the other car flipped around and got behind me which I thought was weird, then I paid and they started handing me food and I looked inside and it wasn't what I ordered and they didn't get my frosty so I waited for someone to come back and they were all just staring at me and then moved out of view of the window, I waited a little longer and they didn't ever come to ask if I had a question or was missing anything so I just left with the wrong food and went to another Wendy's location to get a frosty.

Wow! That pretzel pub chicken samdwich was great! The counter girl (forgot her name but she was awesome) even gave me lettuce to add. Lettuce is as important as the bread for me! They worked super efficiently to make my lunch and it was delicious. Ask for Ghost Pepper Ranch for your fries! It's way better than ketchup and has less sugar (I think). Thanks Wendy's South Provo.