Panda Express - Orem

I visited my children at UVU and took a bite. The prices were higher than other Panda Expresses I had. Okay, it's on campus, I'm not surprised it's more. The Entre sections were MUCH SMALLER as other stores. The orange chicken had sat too long and was chewing and dry. The mushroom chicken had 1 piece of chicken, maybe 3 mushrooms, and the rest was HUGE pieces of zucchini. It was expensive and very disappointing. The study should be reduced if something like this is served on campus!! On a brighter note was the roasted rice, the 80 percent of the foods I was given straight and was hot. If you are hungry for a lot of rice, with appetizers on the side, this is your place!!!

I've been going to this Panda Express for a few years, and it's by far the best I had. I was in many Panda expressions around Utah and some from the state, but this one beats them all. Even if they are very busy, the staff is friendly and efficient. I get my food quickly every time, and everything is fresh and tasty. Many other Panda Expresss I have gone to slower and worse quality, even if they are not particularly busy, but this store is almost always consistent. Sometimes part of the food is a little less seasoned or has not the right ratio of ingredients, but that does not happen very often. It's just the best Panda Express I've ever visited.

You need to improve your availability and customer service. You never have brown rice, although it is an option on your menu. I asked the girl to serve me for brown rice, and she grabbed me? Then why on your menu? You need to provide healthier options and your staff needs to smile and give better customer service. Customers deserve respect. When I spoke to the manager, nobody answered on the phone. Do you hide more people if you are too busy to answer the phone. Definitely room for improvement.

I?m amazed of how this panda restaurant has changed. Several months ago, I went to this panda and the food was terrible, the customer service was horrible and the people were just so slow, like they didn?t care about you. In fact, I already had decided to never go back to this panda location. Even though I live in Orem, I would drive all the way to the panda in Provo and other pandas. Well, last Saturday I was so hungry that my husband and I had to stop by this panda across the university Mall. Everything has changed. The food was fresh and there was enough of everything, including the green string bean chicken that was always gone. No more immature young teenagers for servers, instead two young adult mature servers who were fast, effective, and paid attention to what you wanted. One of the serves is called Milton, he was nice and fast. The cashier Wendy, was also fast, professional, and nice. She did not make any mistakes with our order. I don?t know who the cook was but we loved the food. The fried rice was moist and tasty, not like other Rice?s we had before that were dry and bare with barely any egg or veggies in it. There was another server that did a great job as well. The line was long but these 4 panda empoyees took care of it super fast and in a professional way. The cook, The cashier and the two servers were all working non stop until we were all taken care of. I loved seeing them work like pros. Now we call them ?The Panda Fantastic 4?, cause they are the perfect Team. The hiring manager did a great job putting this team together. I wish I knew when these people are working so I only stop by those days. I hope panda continues to hire responsible and mature employees like Milton the server and Wendy the cashier, no more inmature uncaring teenagers please. I can?t stand them.

I frequently go to this Panda because of school. They are really fast, and I have never had to wait longer for things that were out. They were able to get it ready just before they ran out each time it's been close. The staff is friendly and speedy. Makes for a great experience. They also take Samsung pay so that's also a plus.