Burgerfi - Opelika

Location permanently closed. Nothing to comment. Updated from previous review on 2023-01-10

Location permanently closed. Nothing to comment. Updated from previous review on 2023-01-10

Very disappointed. I used to love this location for its fresh, quality food, but no more. The dining area was humid and uncomfortable. One ice maker was still broken (over a month since my last visit), the fries were not fresh and poorly seasoned. The burger patties were tiny and unimpressive. Service was very slow for a fast casual chain, and I noticed (to late) that most tables were waiting on food. (This was not a busy night)

Always short staffed, staff constantly complaining out loud, order is always wrong. Love the food but hardly worth it anymore. Don 't try to order online either, they don 't check them so they never have an order for you. Waste of a great establishment for poor management.

I change my high praise. New management and the food quality has went down bc of it. Tried the place 4 or 5 times after we noticed to give benefit of the doubt even at different times of day. Even took friends family. FRIES are so greasey you can eat, burgers chicken sandwich are no longer good. Such a sad disappointment. Need people that care to work there once again to make the food Great Again. PLEASE.