Pizza Hut - Omaha

They delivered three pizzas super late after an hour and 35 minutes from the time we placed it. Told us it would take no more than 40 minutes. Well we understand sometimes stuff like that happens. But when we open the boxes OMG how in the world can this happen, literally we received burned pizzas not well cooked BURNED. We called the store and they obviously put us on hold for 10 minutes. Drove to the pizza location and requested to speak to a manager, the two Hispanics kids were literally laughing and pointed to what it seemed the person in charge. I requested my money back and the free pizzas for the inconvenience and the trouble for the wait and for the drive to their location. He didn't want us at first give us ur money back, when I told him that I would contact corporate he agreed to just give us our money back. Very bad service not coming back that's for sure here.

It is kind of absurd how much they cut back the toppings on pizzas nowadays, in addition to that the delivery driver whenever I ask for change complained about not getting a tip and then whenever I told him that I wanted my change. The total was $28 and I gave him 2 20s and asked for my change. He hesitated and gave me 3 bucks back.

I would have gave them 5 stars but they messed up my order. But this pizza is bomb and the breadsticks perfect but I order cheese sticks. I love Pizza Hut way more than dominoes. Do get dominoes here it is nasty gave me diarrhea

Pizza is always good. The problem your work staff not doing there job. Sitting on the phone, ignoring customers wait in parking lot to pick up there pizza. Have to go in pick it up demand money back for curb side delivery. Still to busy to even give you service talking on cell phones. Pizza hut just list another customer. Think about what you hire to represent your company. Not hitting expectations here in Omaha.

This location is so irritating. They are always out of personal pan pizzas! Thank you Book-it reading program! And you cannot order delivery online on Mondays because they refuse to update their website and they used to be closed on Mondays and they will not honor websight prices over the phone! F-U Pizza hut