McAlister's Deli - Olive Branch

I don't know what happened to this place, but it takes forever to get the food. Even today, when I was waiting there to get my Togo order, I saw that one of the workers at the window eat where the commands come. first I know very well eat near the line is a big no (although I hope it is there) I know that it is not sanitary, especially if all hired accept to have their hands clean while treating other foods. also the same girl I had asked if my order was there, she turns and asks the cook in the back and never came back with me again and I had to ask her again what in the opposite I got a dirty look like I bothered her while she had eaten. I am not very impressed by this place anymore.

Went to this location for dinner. Ordered 4 meals and an appetizer. Our food comes out, and the appetizer is not with what they bring out, two sides are missing from 2 of the meals, claiming they are out of them, and then tell us they are out of spuds, so my husbands meal is not able to be completed at all. And the girl leaves it at that with nothing further than “you can speak to my manager”!!!!! My husband had to go back and wait in line for them to give us a refund for the items they did not bring out. They threw around looks and little bit of an attitude and didn’t seem to understand how they completely mishandled the situation and why we were so frustrated. If you cannot complete a customer’s order, it it’s entirety, you let the customer know so they can decide if they want to make a replacement, or substitution, or decide to go elsewhere. We most definitely would have gone elsewhere!

Unbelievable In there at 2pm, today. There is no line and the person taking our order suddenly runs out saying something about medication. The other person on the front asked someone working in the kitchen prep area to come take our order. That person flat refused. I have no idea why the other person working the counter couldn’t take our order. The whole thing was ridiculous to watch unfold. I have never seen such a lack of teamwork in a place of business. If you go to McAlister’s, I hope someone will at least take your order.

My husband entered into this location today January 13,2022 12:05p.m. on his lunch break. I was literally of the phone with him an entire hour before he got our food 1p.m. He spent his entire lunch break waiting on food for us. Something has to be done. The manager,I am.assuming did not try to address the situation or offer an apology for taking so long with the food.

That's by far the worst mcallister I've ever been. twice I went back to try her spud max potato. eating is simply thrown together like a McDonalds drive thru. the service is dirty. the same young lady is always there to her order in the register and she ruins the whole visit every time. she wears so long, they reach almost her eyebrows. She has a attitude that she just doesn't want to be there and wants you to leave. I always have to ask her what she said. because she doesn't speak clearly and much too fast.