Fat Sam's Cafe -b-que - OLD RVR-WNFRE

We've just been for lunch, 2 adults and 2 children. Really enjoyed all of our food. I had the chicken and rice which was delicious. The staff were all friendly and helpful. We'll definitely be back!

Amazing, flavours and quality of food and excellent customer service

Came today for an office Xmas party absolutely fantastic food, huge portions and totally delicious. 18 of us and everyone said best food they had eaten in a long time. Good service, amazing, friendly staff and a

Had a great night lovely food and great company. staff were all lovely and friendly. absolutely packed out. Had a lovely time x

Had a disappointing visit to Fat Sam's tonight. Table booked for 4.15pm and we were seated promptly and served with drinks. After selecting from the menu my husband asked for the steak but was told they weren't doing steaks any longer. So we ordered 4 x Sunday roasts. 40 minutes later when I enquired about our order we were told that our order hadn't been put through but that we'd have it in 5 minutes. 15 minutes later we were still waiting, all the while takeaway orders were coming out of the kitchen to a steady stream of delivery drivers. Almost an hour after ordering, our meals arrived. Unfortunately most of the items on the plate were lukewarm or cold. We brought this to the attention of front of house staff who informed the kitchen but came back to tell us that the chef said he'd probed the meats and they were fine. Only two items on the plates were hot, the potatoes and the braised red cabbage. The barman came to tell us that the drinks we'd ordered would be free by way of apology, which was nice, but it wasn't the drinks that were the issue (the strawberry daiquiris were gorgeous. We left feeling disappointed as the meal could have been great but the kitchen didn't seem bothered. Members of the front of house told us that the chef had told them not to go in with any more complaints that evening.