Sonic Drive-in - Okolona

I am really disappointed . Okolona sonic use to be the best around and now it seems like you don't care anymore. I ordered a burger today and got a mouth full of hard plastic. I tried calling to let someone know but the phone is being ignored. I know that it's not because y'all were to busy because I was just there and I know there were very few customers. When I tried calling (more than once) I got a message that your voice-mail box is full which tells me that not only are calls being ignored on a regular basis but the messages are being ignored as well. The negligence that happened to me today could cause serious issues and should not be ignored.

The food took 30 minutes to get to us because the person preparing the food was loitering outside loudly conversing with peers that consisted of both other employees and guests. He drove off in a car, came back, and proceeded to enter back into the kitchen to prepare our food. We observed employees throwing things at each other in the kitchen while preparing meals. My husband ordered chili cheese tots, but the person taking the order was apparently so distracted that he did not key in what was ordered. The tots also tasted like they had been cooked in very old grease. We are not pleased. The employees were extremely unprofessional.

I wish every night was like tonight! These folks was on point!!! I grabbed a jr burger and sweet tea. That's the first thing I've tasted since I got covid.

Best real burgers around but best go at rush hour because sometimes I can tell burgers were sitting out cold and half done then thrown on stove when a customer comes.

Best sonic in northeast Ms by far. Never had a bad experience there. Keep up the good work.