Five Guys - Odenton

Great service! I ordered ahead and took off at the store. I set the time to pick up, and it's on time. Food is always hot and fresh. Why 4 stars for the food category? The Pommes were too salty. I actually had to shake them off.

I was in five guys on 11/17/22. About 7:00. Something was wrong with the soda machine. So I talked to the person who took our order over them, but he said they were busy to check it. I then spoke to the manager who said her name was nai. She looked in the machine, locked her down and went away rudely. I sat down to finish my meal. I thought maybe she'd go by and say it's fixed, but no just went back behind the counter. I am very disappointed at how she dealt with the situation.

Good service and good food. The staff was friendly and attentive to everything. Best $5 burgers I've ever had, too bad it cost $10.

I love Five Guys, but the Odenton site is lame. I didn't get what I ordered, and our food was cold. There are a few people working there that take their sweet time, so it was slow service. It is not an isolated incident; happens a lot. The Greenbelt site is also bad. Other locations I was across the country were great. Crofton was my best experience in MD.

The food is so good, and it's ready so fast. The food is like fast food but so much better quality. I love eating there and they have free peanuts while you wait for you food