Wyndham Vacation Resorts Preview Center

Want give proper information for my grandmother to participate. Was told after all the information was given and us signing a check in sheet it was supposed to be a certain type of card and just an overall not so great experience. I wish they would’ve worked with us so we could be shown what they have to offer than feeling rejected at the front desk. :

Alright sit down. When they bring you in from the resort you’re staying at they say hey watch this presentation, you can pay this much for your tickets of where you want to go. Just need your license and credit card. Alright cool. Paid my $50 for my 5 tickets to the aquarium. That’s all I came here for. After hearing the entire spill and letting them know we weren’t interested, things got interesting. You always hear those dirty salesman, they won’t let you leave no matter how many times you say no. They’re gonna take your money, have you sign for things you don’t need, run your credit and sign you up for a credit card you don’t need or know of. I read the reviews prior to coming. Thank goooodness I did.Don’t give them your license and don’t give them your credit card and definitely don’t sign anything without reading that fine print. We left with our tickets and will never go to a Wyndham location after speaking with our salesman Chip. Everything personal Chip. You don’t get by in a dog eat dog world by being sarcastic and making crude jokes. Read your audience.

Where are permanent umbrellas to provide relief from sun if desired??? Very disappointed at the lack of shade at the pool. Not everyone wants or can afford a cabana for even one day let alone for a week. Please rethink the lack of permanent umbrellas for guests and families that don’t want sun all the time. I had no issue with being in “ RCI” building 4 but there are no daily amenities or programs offered unless you go across the street to other buildings.

Worst experience of my life! Was held captive for 3 hours with my daughter and 3 grandchildren on my last day of vacation. They tried to sell my daughter some overpriced timeshare and all we wanted to do was pick up our tickets that we paid $400 for to the dinner theater. Slimiest bunch of windbags I have ever seen in my life. I hope you all can lay your head down on your pillow and sleep well at night.

From the beginning it was horrible! Was told 90min presentation but as soon as we got the first paper they wanted us to sign before walking in it said 120min presentation AND you can't leave until you are checked out! They don't feed you so stop that lie right there! You are offered chips, crackers and soda! That is not food, that is junk! Also you aren't checked in until AFTER the presentation! That way they have plenty of time to waste your time to sell you a mortgaged timeshare. When they ran my credit I was told it was for a credit card with wyndham(I even read the info stating that, so far as to what my rates would be and every thing) but my credit report said I was getting a mortgage! And not just one but 3! They hit my credit with 3 mortgage companies! Honestly if it didn't take 5HOURS maybe I would have bought into some of it but the lies are what really upset me! They aren't an honest company.