Wawa - Ocean City

The worst Wawa ever! Customer service is terrible, waited a sandwich for one hour! there were 6 employees and a manager running around! the organizational level is the lowest I have ever seen!

I am not one to write bad reviews on this app. However I was heavily looking forward to a turkey club sandwich which included bacon. To my disgust when I opened said sandwich I was terrified at the discovery of there being no bacon included. This was the second time this has happened. When I pay good money for a sandwich which was only 4.79 a few months ago which has now been boosted to 5.79 I expect the price raises to result in a top quality product. They even included bacon strips on the receipt I attached below. They were well aware of the fact they did not have bacon but the employees lazily decided to not inform me but rather let me find out for myself when I?m 2 miles away from the location. This Wawa has lost a life time supporter as I refuse to spend money on a product this poorly prepared.

Went to another wawa for coffee and there were grounds covering the bottom of the coffee cup. Came to this wawa 10 mins away and explained the situation and wawa customer service still #1 no issue, made a new one immediately. Let me see you go to a McDonald?s or even a grocery store with no receipt and receive the same level of service. Thank you so much to the girl with blue hair!

I have mixed feelings about this Wawa. In my experiences here, they have gotten my deli orders correct, including for their large salad bowls with lots of ingredients. I have also found the deli staff to be pleasant. However, the cashiers at this location are not friendly. The store is older and not well cared for. And their parking lot is definitely one of the worst; it is especially difficult trying to get out. Also, this is a very busy Wawa, and the waits at both the deli and at check out are long. If you have the time, detour over into Somers Point and visit the Wawa right over the bridge it is far superior in every way.

You will never find another Wawa that treats their customers with such disrespect. The manager of this Wawa does not care about customer service and that's why they are consistently one of the least busy stores I have ever seen within the Wawa family. I complained to the corporate headquarters when the manager yelled and screamed at one of his cashiers in front of several customers but corporate didn't do anything.