Raley's - Oakley

Never has enough checkers, and when they do it's slow. Also, The produce sucks for the price you pay

Asked for a pastrami sandwich... not a vegetable sandwich. Wish they didn't skimp on the meat! Still tastes good though.

Called ahead to ensure they blow up outside balloons and customer service told me yes. Came in and they refused. When handed back balloons, lady dropped them on the floor and didn't even bother to pick them up. Super rude do not recommend.

This review is about the bakery section, not the rest of the store (just to clarify). That being said, the Raley 's bakery has been my go-to for birthday and special occasion cakes for years. However, I 've noticed a huge decline in quality over the last year. Yesterday I went in to get a cake for my son who had just graduated. I spotted a chocolate decadence cake in the case and let the lady behind the counter know I was interested in purchasing it. She goes to get it out of the case, looks at it, and tells me no, sorry this is too old and is expired. I can 't sell this to you. It 's, of course, the only chocolate decadence cake they have, so I 'm left standing there trying to figure out what cake to get instead. Normally this wouldn 't be a big deal. One expired cake isn 't the end of the world and the bakery lady is right not to sell old cake. However, this is actually the *fourth* time this has happened to me at this Raley 's location. That 's right, the fourth freaking time! My question is, why are all these cakes being kept in the case so long that they have to refuse customers who want to purchase them? Also, why aren 't the cakes being checked and removed *before* customers are in the store? Like why aren 't they being checked in the morning, before the store opens??? Also, if this has happened to me on four separate occasions, throughout the year, how often is it happening in general? Something needs to be done. This isn 't okay.

It's not the same as the previous Raleys I've been accustomed to. Much smaller in product and atmosphere