Lucca Ristorante - Oakland

The server was dropping everything. It seems she was uncomfortable serving us. She was chatting with other people but was not pleasant to us. The food was cold and untasteful.

This restaurant came recommended by a few of my coworkers ! I pass this restaurant on my way home from work and thought it looked very charming. our table was directly across from the hostess stand there were four of us one of our 3 tables was extremely uneven , and wobbled so badly that we couldn 't put our dirty cocktail glasses or bread basket on it for fear they would fall off. The waiter asked to take our orders w/o asking if we wanted any starters we had to ask him it that was ok....he said , yea whatever you want to do there were only a handful of people in the restaurant on Sauturday evening so it wasn 't as though he was crushed w/ customers. our meal was ok at best. We wanted to order dessert but when we ordered coffee and Capuchinos, we were told there was no cream to make a capuchino and coffee was ok if we wanted our coffee black. He said ' we were hit hard w/ PITT graduation and our delevery wont be here until next week. He said they didn 't have cream for days we were surprised no one went to a local store to stock up until their delivery arrived I used the ladies room before we left and it was dirty and smelled the floor was filthy on our way out , I noticed the tile floor was very dirty, mostly near the hostess stand and the tile floor near the door on the way out of the restaurant was also filthy we were very disappointed! cannot go back ! if the floors are noticeably filthy, can only imagine what the kitchen looks like and other areas not in plain site!

Food was very good. Service was good. Restaurant was noisier than I remembered and cleanliness/neatness was far less than my previous visit. Unsure if I'd return

One small concern--when we arrived for lunch the restaurant was essentially empty. Half an hour later a group of 12 was seated next to us in an empty restaurant--they were having a loud/celebratory meal, which made it hard to hear. We should not have been seated so close physically to where a large group would be seated! Their noise was disruptive (we did not complain--but the restaurant should anticipate this with respect to a large group (and especially when empty).

The place was almost empty, and our service was still ridiculously slow. Also, the place did not look clean when you walk in and had a weird odor. It was concerning how few people were there… if this restaurant would dedicate some time to sprucing up the place a bit perhaps more people would come. Our food was wonderful.