Chipotle Mexican Grill - O FALLON

I recommend avoiding online orders at this restaurant. They consistently provide only half the food compared to what you receive when ordering in person. The staff is often indifferent and sometimes rude. Additionally, they have a tendency to close the store unexpectedly at 8:00 PM and only accept online orders. The location itself isn’t great, similar to many Chipotle locations these days.

My grandson ordered a bowl with white rice, chicken, and cheese, but when it arrived, it contained white rice, chicken, black beans, cheese, and queso. This was very concerning, especially since my grandson is allergic to beans. My granddaughter ordered a bowl with white rice, chicken, black beans, sour cream, cheese, and queso, but instead received a bowl with white rice, steak, black beans, sour cream, cheese, and queso. This was also troubling as my granddaughter is allergic to steak, meaning she couldn't eat her meal either. I'm extremely disappointed with the lack of attention to detail at this location. It will be a long time before I decide to return.

The place was dirty and disorganized, with food scattered across the counters. There was a noticeable lack of attention to cross-contamination. The staff moved incredibly slowly, despite the fact that there were at least 10 people waiting in line. This was by far the worst Chipotle I have ever visited.

We had my daughters graduation party yesterday and she loved Chipotle and I 'm tired of missing the party because I 'm in the kitchen. We decided to ordering catering. BEST DECISION EVER! Placed the order Thursday and everything was ready at the scheduled pick up time. Everything tasted great and it was so easy! We chose to order the items that are Chipotle specific (rice, beans, guacamole, fajita veggies, salsa, queso, and chips and buy easy sides like sour cream, lettuce, and shredded cheese. Ver satisfied with the service. Thanks so much!!

Fajita veggies taste rotten the green pepper especially. Not fully cooked veggies. I am going to Qdoba