Marmalades - Norwich

Consistently good food (I have been here many times over the last 5 years) quick service and friendly atmosphere. It might not have an adventurous menu or any ground breaking presentations, but for a light lunch, afternoon tea or a quick coffee break and rest it's perfect. Nice option to sit inside the cafe or outside, inside the royal arcade.

What has happened to the nice panini's at Marmalades. We have for many years called in at Marmalades and have always enjoyed their great panini's, but today the panini's were awful, we ordered a tuna and cheese and a ham and cheese expecting the usual quality but both were very disappointing, the panini itself was not like the previous ones and the fillings were very sparse , the cheese was minimal on both and had practically melted into the panini's, the tuna was barely visible and the ham was also minimal. Not sure about the other menu items. Needles to say we will not be returning.

I always look forward to going to Marmalades. It is the highlight of my shopping trip. We pop in there for a coffee, the best around and the cakes/gateaus are delicious. I cannot understand the few bad reviews as I've never had a negative experience in the 21 years I have been going there. The atmosphere and ambience is always comfortable and the staff very pleasant and polite.

First time visiting and I was so disappointed Looked lovely .. but the food was very underwhelming . We ordered three dishes … one came out and was eaten before the other two dishes as wait was so long . It was very alarming that food was being prepared by all staff and none were wearing gloves when preparing fresh food .. we sat near the prep area and kitchen and watched .. not once did we see anyone washing their hands .. I know it’s not law to wear gloves but surly it’s more hygienic when making sandwiches ect ! boxs of gloves were available on a shelf The floor around the kitchen and prep areas were littered with food bits It was very busy … and that’s nice to see during these hard times for hospitality but I really think that some changes should be made for hygienic

Lovely atmosphere, enjoyed the food and thought the prices were pretty reasonable. They worked really hard to clean up empty tables quickly and were very friendly. Lovely place to stop!