Pizza Express - Northampton

We had a very enjoyable pre- cinema meal. Our server was very helpful in making sure our timings worked. Our meal was excellent. Covid safety good, except that I would prefer the servery counter to be higher, as it is currently at waist level as diners and staff pass by, giving scope for breathing over prepared food. Thats why I dropped one star.

Last night here for my friend birthday meal! if they are registered up to their mailing list, they will receive a free bottle prossecco if they buy two main dishes. I have an American hot pizza and she had pesto pasta. the two meal times just came under and then we got the bottle prossecco (normally free! there are many seating options, but the restaurant has super busy as so would recommend booking in advance if they are a handle or more!

Yesterday night because of my friend to the birthday meal here. if they are registered up to their mailing list, they will receive a free bottle prossecco if they buy two main dishes. I have an American hot pizza and she had pesto pasta. the two meals came just under £20 and then we got the bottle prossecco (usually £21) free! there are many sitting opportunities, but the restaurant has super busy as 6. so the booking would be recommended in advance if they are a handle of 4 or more!

My friend usually calls ahead to place an order for pickup at this restaurant, but this time he was told to use the app or website instead. He found this unusual, but complied. We were then notified that our order was ready, so we went to pick it up, which wasn't far from our location. However, we still had to wait for 10 minutes. While waiting, I observed the waitress speaking to the staff in a disrespectful manner, and noticed that the staff seemed unhappy. When we finally got our food and opened the pizza box, my pizza was cold, not even lukewarm – it was completely cold. In contrast, my friend's lasagna was piping hot. It was clear that they had mixed up the timings and my pizza had been left sitting there to get cold. I would have been better off making a simple DIY pizza at home – warming up a tortilla, adding some sauce and herbs. I paid £16.40 for a cold and flavorless pizza that wasn't even topped correctly – I received vegan chicken instead of vegan mince.

What a lovely warm welcome. Firstly we were running late, I called to let pizza express know, not a problem at all. Secondly we only had change for 1 hours parking, we were sorted out and managed two delicious courses comfortably in the hour. Thirdly, the welcome smiles of all the staff made us feel that nothing was too much. My friend is a coeliac, the waitress was helpful and explained all the pizzas were available on gluten free pizza base, so no special menu, no exclusion! The deserts were delicious, I recommend the lemon roulade. Super service, nice decor once you are past the entrance hall. Don't be put off by the entrance, you don't eat in there. The food is excellent, the staff are friendly and helpful. Enjoy.