Northampton Brewery

If they are looking for a cheap, nice portions, fast lunch restaurant and do not care about service, then this is the place to try. lunch menu is cheap, generous and tasty. service was unfriendly, but efficient. there was a total annoyed, involuntary atmosphere. the look that the staff gave us when we asked for fork was rather rude. it was not just our waiting staff, it was also the recipe. they had problems finding our reservation. we collect the points, so we wanted to make sure they checked us properly. no problem with sitting, place was mostly empty, but they could not worry less when we courteously repeatedly mentioned that the app did not show that we checked. then the waitress said that it took care of it, then, at the cashier, the front had not taken care of it, did not hold any reservation, then the reservation finally found. they didn't treat it professionally at all. the person showed a negative job to determine the problem. also here the good service is not their appetizer, but the food was good, portion generous. the food came fast and was fresh. hibachi steak was the only meal that didn't taste so good. the steak was of poor quality. excellent taste on the chicken sensation, chickenteriyaki bookists and roasted rice. here is hope that the team had an off-day because we tend to be some of the most political costumers that you can have and always leave 50-100% tips. the service had been much better at an earlier occasion.

So disappointed. we came last night to the 18th birthday of my triplets and were ready for the typical Hibachi experience interaktiw and funny. I let the restaurant know that this was a birthday when I made the reservation, and we had a party of 5 who passed the greatest part of the table; another party of 3 sat with us. Our Hibachi cook came on the table, cooked our food in silence, never from the sauces (if she had hibachi, they know that the sauces are crucial,) and left. Just before packing he finally tried to interact and do the bottle spray, but at this point we were sitting where we were just wondering what he was doing. we had to ask a server for the sauce bowls and only then did the cook finally fill them (after all cooked and it was over). the other party with us was also shocked and disappointed that they had brought a family member for their first Hibachi experience and could not believe how bad that was. The fact was that everyone else enjoyed the expected Hibachi experience around us table, while we ate in unpleasant quietness as he just cooked. another table had also birthday and got full birthday treatment while my children watched. so strange. the drinks were also watered and not good. eating was decent, not great, but worsened by the fact that we ordered the recording and had a better experience. I am in the rule an excessive tipper 25% or more, as I have worked in the service industry for many years. that was such a bad experience that we didn't leave a typp and I never did. if a five-headed family spends several hundred dollars to do hibachi, they need to make sure that they are the experience that is part of hibachi. it's not just about eating on teller!

Great meal, seated right on time, fun for the family

The hibachi filet melted in my mouth! Very large restaurant but the layout makes it feel not overwhelming.

Subpar food. Subpar service. This place has turned for the worse.