The Pheasant: A Firkin Pub - North York

Went there on a Friday afternoon and food was not cooked properly! Beer wasn’t cold enough for a hot summer day ?

We were looking for a casual pub, with no frills to watch the game.We went to the firkin and that is exactly what we got. The service and staff was actually so much nicer than some of the high end restaurants I’ve been to and they were so attentive.We had chicken wings, nachos, fish and chips and the bacon and tomato grilled cheese and sweet potato fries.All in all, no complaints, the food was exactly what we wanted. Came out fresh and quick.

Ordered from Skip the Dishes , Fish and ChipsHowever, when I opened the box I was missing the Coleslaw and Tarter sauceI notified SKIP the Dishes to complain to them and then realized wasn't their fault. So I called the restaurant since it was THEIR FAULT!spoke to a male who answered the phone, when I explained missing items he didn't even appologise!!! All he said was"OK thnx"What kind of reply is that to a customer!!!He didn't even care!!!Given a 3 rating as the Fish was good a tad dry but editable fries were fine .Very disappointed in the lack of professionalism with that guy!

Really great food and a relaxed pub experience. Like a Sunday or with family. Staff listens to your needs and responds with good suggestions. Real people.

Love this place! Would recommend coming to this place. Megan is one of the servers here and she is such an amazing server/person. It is my first time coming here…the food is absolutely amazing and staff here treat you with respect and kindness (Family).