Grandone Fried Chicken

I ordered 2 chicken and one twister before couple hours and they were so crispy and fresh of its always like that I will order always because restaurants rightnow in toronto are really

I ordered food today from Grandone. I ordered ahead through google to avoid needing to wait. When I arrived to pick it up, they had no idea about the order, and said they don't check the google orders anymore. So I had to re order, and it took over 20min to prepare (12 chicken pieces and 2 sandwiches). I asked for sweet potato fries (on the menu) for one side, but they said it was not an option. As I was waiting I noticed a sign they have up depending on how much you spend you get a free item. When the order was finally ready I asked about the free item. They said I would have to wait longer as they would have to make it. So basically they don't offer it to you unless you ask. I wanted to try this place because my daughter loves chicken sandwiches and likes to compare them. She said this one was one of the worst and did not finish it. I will say the fries were good though. Make sure to be specific about your order, they do not ask any questions (e.g. spicy or not, white meat sandwich or not) so you may not get what you want if you are not clear. Unfortunately the service was so bad we won't return.

First time ordering from here on Ubereats and we will continue to!! Ordered their BOGO fried chicken, quality, portion and taste are on point!!! Other halal fried chicken chains don't even come close. Furthermore I kindly asked for no leg pieces in our order as we just don't like them and they listened, sent all thigh pieces. That customer service alone is worthy of 5 stars!! A new go to!

I enjoy eating at this place and this food court. I have had their fried chicken pretty often now and every time it hits the spot for a very reasonable price. The spicy chicken is great as well, not very spicy but has a great flavor. Tried their chicken sandwich as well and it's not the best chicken sandwich in the world but it hits the spot with the dark meat. Tenders are also quite good, not the largest in size but respectable and very reasonably priced. I do enjoy eating here. The food is good and reasonably priced, the staff is also very respectable and friendly.

What a regrettable lunch. Staff is cheap with their sauce that comes with the meal. Food did not taste good. French fries are from Costco fried in overly aged oil. It recommended at all.