Victoria - North Tyneside

I made a reservation at the Grand Hotel for Christmas Day dinner based on positive reviews and wanting a change of pace. Unfortunately, I regret my decision. The food was terrible and we paid £700 for a party of 7, which was a total waste of money. Many dishes were returned untouched, and I had to cook a meal for my two teenage sons when we got home. Our Christmas Day was ruined, and I do not recommend this restaurant at all. When I complained to the hotel directly, I was dissatisfied with their response.

This was a birthday present for my husband from his work colleagues which was thoroughly enjoyed by us both.Tea or coffee offered with the food and frequently re-filled, great sandwiches and the offer to exchange any we didn't like, cheese and fruit scones (with jam and cream) and a selection of cakes and desserts. All enjoyed from the best seats in the room, overlooking the stunning beach and sea. Nothing was too much effort, served by staff keen to ensure that all our needs were met with a genuine smile, thank you.

Called in here tonight and were lucky enough to be offered a window table. Food was fantastic and well priced for the quality. Our waitress was great really friendly and helpful.

Although I have already written a review of The Brassiere in the Grand review, it’s worth repeating here. The food is excellent and the service is great. The staff are friendly and helpful. We have eaten here often over a period of more than 10 years.

A beautiful room with fantastic views looking at Tynemouth longsands beach and beyond We visited for afternoon tea, the service was on point with dedicated, friendly and efficient staff. The food was well presented and absolutely delicious, enough to fill you up without being too much and wasted We will definitely be back again