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Przekaż informację zwrotnąGreat for parking and table available to book at short notice Good selection of meals and drinks Always available for take away service
First off I have to say the food was excellent but that is the only plus point. The service and attitude of the majority of staff was awful, we had to wait 1.15 hours to get our starters despite asking several times and being told it was on it’s way out, we asked for a jug of water 4 times and then had to go to the bar to fetch it ourselves and we had to clear dirty plates ourselves moving them onto a spare table. We were not on our own 1 table had put their coats on to leave when their food came out and to cap it all they tried to charge for 2 bottles of wine when we’d only had one
Having been loads of times, we went for my husbands birthday, the ambiance has disappeared and I’m guessing it has different owners from our past great experiences, along with the warm decor. There were two huge parties and had we been told we would have gone somewhere else. It was too noisy to hear what was being said by our waiter and when we finally got our starter it went decidedly down hill. Couldn’t get another drink and waited nearly 45 minutes for our main course. Not the best customer service, they were fairly rude, and it turned into chaos as some of the people were sending food back for being cold, the chief honcho was barking orders at the waiters. Mine wasn’t that hot but I knew we’d never get home if I sent it back. There seemed to be no atmosphere in there at all. It used to be so good. Doubt we’ll go back.
I had a wonderful first-time experience at this restaurant. The warm welcome and delicious food made for a lovely visit. I will definitely be returning in the future!
I ordered delivery through an app, with an estimated delivery time of 30-45 minutes. After an hour passed, I called to inquire about the status of our food, and was told it would be another 10 minutes. Despite this, the food still did not arrive after an additional 30 minutes, so I called again and was informed that they were busy dealing with customers in the restaurant. Another 10 minutes passed before our order finally arrived, but we only received one poppadom despite ordering for six people. The quality of the food was disappointing, with minimal meat in the curry and mostly thin sauce. This was not the first time we had experienced such issues, but we gave them another chance. Unfortunately, the same problems persisted, and we will not be ordering from them again. They did not even offer to refund any money, despite our order totaling over £100. We have lost our business for good.
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