The Jaffle Factory - NORTH RICHMOND

I often stop in & grab a coffee after dropping kids to school. Always friendly staff, great coffee & food.

Honestly I was very upset with the overall service and effort put into this place. So keen to try somewhere new but was disapointed.

Nice girl serving behind counter. Chicken on roll was so old it was like a biscuit. No butter on roll. Hardly any sauce. Not going back as I have eaten there twice and both meals were dreadful. Coffee tasted like the machine needed cleaning.

As soon as I walked in I felt excited about ordering. The decor is so trendy and fresh, with a rustic industrial feel. Tradies and ladies alike would appreciate this environment. After a huge workout at the local gym, a friend and I had freshly squeezed juices. I had a Paradise juice, and asked for ginger included, which was no problem. Yum yum yum! She didn't charge extra to add ginger, and she was very friendly and served us quickly. I asked for a Picollo to follow my juice, and I'm so glad I did. This silky smooth nutty blend was absolutely delicious. It reminded me of a picollo I had in the French Riviera - strident but earthy and a perfect temperature. I'm looking forward to returning to try one of their toasted sandwiches.

Came here for after work drinks and sat in the 'jail' or 'cell' in the back--fun! the decor is great and it is impossible to have a lull in conversation