Subway - North Mankato

There was a helpful young man at the store that day very nice and had a great experience with him, his co worker tho who seemed to be his superior came in later and was not helpful at all. Couldn't log into the app to obtain my coupons and was not able to get assistance so paid full price for 2 sandwiches. Would be good if they had there coupons codes to scan at the store and maybe she could have been more helpful instead of snarky and a little dismissive.

When I go in person and order it’s great. The only issue I have is when it comes to online ordering. I’ve ordered here like 5 times and they have NEVER made my sandwich correctly. I ask for some super simple buffalo chicken sub with American cheese (and that’s it), and then I get this sub with 4 tiny pieces of chicken and a million veggies that nobody likes. It’s like they want to get rid of veggies so they don’t expire, so they just toss as many in with the online orders as they can.

Horrible service! Made a online order 1 hour 30 mins in advance, and it took them a half hour after I got there for them to make it. They also made some one else's new online order in front of me while I was waiting. Don't go here.

The manager needs to teach the staff how to change their gloves between the cash register and preparing the sandwiches. One worker was annoyed when I asked him about changing only one glove after touching money. The other worker changed the receipt paper, picked excess paper off the floor, and then came to finish making the sub with the same gloves on. Even if money is not touched on that transaction, the screen is still full of bacteria from checking customers out that had cash before. Please teach the staff that gloves are only worn while making sandwiches.

Tracey was awesome! Very smiley and friendly! I haven’t had this good of a subway sandwich in a long time. You rarely experience a worker being this happy to help a customer these days. I will definitely be back.