Moe's Southwest Grill

The food was good, but the rice was burned, and the quacamole sat too long outside. Service employees were great!

Great customer service. all our orders were made right and the food was hot and fresh

Horrible customer service, the staff tried to overcharge me for my burrito. Even in kids meal I had to ask fo the cookie and the drink, they conveniently forgot it comes with those things.the staff all started arguing with me together, it was a horrible experience getting 4 people talking together with me alone.

I ordered a homewrecker and a bowl for dinner. There were exactly 4 small pieces of protein (steak) in the bowl and not much more than that in the burrito. The chips tasted several hours old and the guac was brown and slimy. This location is take out only right now so I had to order online while standing at the door. This would not have been a big issue except everything came out cold and not fresh. I was not impressed by this location, but at least they were open unlike some of the other Moe's locations in the area

I travel to Charleston often. Last time I was here I came to Moe’s for dinner at 8pm when they close at 9pm. Two ladies were bringing in signs for the night but i didn’t think they were closed yet, and neither communicated to me anything. I walked past one lady to follow the other through a door, she closed the door and locked it right as I was reaching to open it. I walked away and the other employee never said a word. So rude. Today I gave them another chance. I usually go to Chipotle across the street but wanted a change. At lunch everyone was cold and a bit rude. I couldn’t even get the entire word “guacamole” out before the man interrupted me loudly, “that’s extra!” The cashier said “choose a tip” and I chose none. Then the transaction canceled so she re-did it and more loudly this time said “choose a tip THEN insert your card.” I again chose none and said thank you when she gave me the receipt but got no response back. It costs nothing to be polite, I don’t know why this Moe’s was so rude on two different days. Food was good, restaurant seemed clean.