Sweetgreen - North Bethesda

Ordered online, and they completely forgot the protein in my salad how do you miss the buffalo chicken part of a buffalo chicken salad?

Love this place. I like the idea of creating my own salad. Their greens and ingredients are so fresh. I'd highly recommend this establishment. And for sure, we'll be coming back.

Great execution. Food is solidStore is cleanLine moves smoothly and quicklyMy go to spot for salad.

I created my own salad at sweetgreen, and it was good but nothing special. I would say it is definitely overpriced even without getting all of the premium or additional toppings. The most shocking occurrence was that they would not give a cup for water. They told me I could only buy a water bottle or other bottled drink despite an obviously large tap water dispenser behind the counter. I have never been to a restaurant before that refused to give a cup of water, and this notably diminished the dining experience. I probably would not go back anytime soon, but I do know of others who really enjoy it!

Is it just this specific store that’s incompetent and lacking all customer service and communication skills? I come to this location since it’s closer than Bethesda row. Every-time there’s one issue or another. Today I ask for a “romaine Caesar” and the employee proceeds to give me kale. I say “I asked for a romaine Caesar, so a kale Caesar without the kale please.” Then proceeds to throw all the ingredients into a make shift bowl and doesn’t add the lime squeeze. I ask the employee, “can you please add the lime squeeze?” Doesn’t acknowledge that she even missed the line squeeze, a key component of the Ceasar salad and gives an attitude the entire duration of my order.