Domino's Pizza - Norristown

This store is the worst. I’ve tried to order delivery 3 different times at lunchtime over the last 6-8 months. Apparently there is no delivery drivers till later in the afternoon. They will just cancel your order and then not answer the phone when you call.

I preplaced an order at 6pm for an 11:15pm pickup. I check the website around 11pm, and it says my order is being made. I show up at 11:15pm and the employee tells me that the stores is closed. I tell him about my order and he says I 'll just refund you. Like thanks for the refund, but you don 't close until midnight and you had all evening to call me and cancel my order as opposed to me driving all the way there.

If I could give no stars I would.First off the delivery driver drove around for 30 minutes, and then delivered it to the wrong house. Then we get our food (pretty cold) and not only that nut the bread bowl wasn't a bread bowl after all......... oh and it had a random black olive in it.

First off there’s only one person working here and when I came in to order he was rude saying if I’m ordering to do it online because he doesn’t have time to put one in then other people come in to order and he’s nice to them and even apologized for not being able to take their order then he proceeded to make my order I placed online after the fact he just swept up the floor and handle trash and did not wash his hand at that point I was done and walked out I’m not ordering from here again and the guy was on FaceTime the whole time with his girlfriend

I ordered a pizza and parm bites through the app at 4:34pm. An hour and a half went by and my order tracker still said prepping . I see the tracker update to quality check at 5:27pm. After an hour of quality checking my pizza I decide to call. I waited on hold for 8 mins and finally gave up and hung up the phone. I receive a text at 6:34pm that the driver left the store and was on the way. At 6:56pm I get a text that the driver entered my neighborhood. At 7:12pm I still don 't see the driver or hear anything. I 'm constantly checking outside and there 's nothing. I call the store and get ahold of someone and i told them what was going on and said that it had almost be 3 hours since i ordered and wanted to know what was going on. Not once did this lady apologize or have any sympathy. All she kept saying was it 's on the way. At 7:30pm I get a text saying my order was delivered. I never got my food! I called dominos back and once again couldn 't get ahold of anyone. Thank god my credit card let me dispute the charge. I will never ever order from this location again! Worst customer service ever and took 3 hours for absolutely nothing. Do not order from this location! If you want dominos go to another location.