Panera Bread - Norman

Cash had no warning, table dirty. sat, dirty tables, no unoccupied clean! cashier had no idea how to use gift card. it was empty, it left as I told him. he even accused us hundreds! they can clean the door while the customers try to get in and out, but not the tables? oh, as for the fork I accidentally dropped into the garbage. glad they have thousands so that the hired man didn't have to dig it out for me.

Very disappointed. I love eating here, but the staff is very rude at this place. no customer service capabilities at all.

This place is absolutely annoying. they are always made of food, especially soufflés, every weekend. If they know that they are a popular product, they make more! order online today, order was not correct and got to pick up the restorer order and of course they did not have the soufflés we had ordered. I'd get out of this to another panera. I will not be back to this place until something changes.

Arg. let me first say that the pastas of panera including the Mac cheese are frozen in sacks. I heard the hired and saw the bags from the corner on my eye. fresh? also the manager john is terrible. fine minutes on the register to get my order and it wrong and after that, never apologise. he was a week later with the same guy. what happened to this load? messy, bad manager at service and no new products?

Awesome customer service!. This panera has been under new management for about a year now, and ever since the place has never been better! The employees are friendly and the food is consistently well prepared. Clean restaurant and great atmosphere. The parking has always been an issue but that is due to the location of the drainage ditch and it gets cramped when you go through the Drive-thru, but the hassle is worth it to get great service! I LOVE the Thai Chicken Salad and of course their soups can never be bad. If you get a chance, try the Mac and cheese it's wonderful!