McDonald's Corporation - Norman

That is a terrible experience. No one would come to the counter to take our order so that we used the kiosk. 23 minutes after the payment for our food they finally bring out our food, miss the half of the drinks we ordered. then when we started eating our food, everything was made incorrectly! do they tell me how to send out 2 bacon burger without speck?! it looks like this place is getting worse.

These McDonald’s prove that when they work hard, they can also fail in business! on the drive threw and got the best answer. we do not accept orders! that should be a few on this place! Hopefully this is the beginning to know everything here, because surely it can go to another place and hopefully it will go down. new administration immediately required

The drive thru takes easily 15-20 minutes, and even if you only order very few things they may forget some of them. After waiting 20+ minutes out of only 4 things I order, I only got a bag with two. I would not reccomend.

My husband and I ordered a Large 2 cheeseburger meal with no onions and Dr Pepper, the 2 for 6 mcdouble and Nuggets, and another large dr pepper. We confirmed our order when the lady read it back and then confirmed it on the screen. We pay at the first window and continue to the second. They give us the bag of food and one Dr pepper so my husband mentioned the missing Dr pepper but the drive thru guy showed us it wasn't on the recept.... okay but it was on the screen... it's fine its just a drink so we go. We go to exit the parking lot and I realized his Nuggets were missing so we go back through the drive thru. They then take our receipt *AND THE FOOD (uh COVID anybody? back through the window. We tried showing them everything in the bag from our car but the man claimed he couldn't see. The manager then returns and snaps I checked the cameras and we specifically gave you the bag with the Nuggets in it, we replaced it this time, but we won't replace them again My husband tried to explain that we never received any but we figured after the missing Dr pepper incident they lost our patience with us and we left.

They have no customer service and are really rude they take forever to take your order and had threatened to slap a women cause we had been waiting for about an hour so they could take our order and all she said was you guys need to be more nice and we have been waiting for about an hour” which was true and not to mention they called the police on a black man cause the “manager” thought he was gonna hit her all the man wanted was his food that he paid for they gave him a single meat instead of two and refused to give it to him with out him having to pay for it.