Mcalister's Deli - Niles

Food was fresh good tasting deli food. The service was amazing, very kind thoughtful staff. Quiet clean place to eat lunch. Definitely family friendly. Highly recommend.Kid-friendliness: Quiet atmosphere, no tvs. Kind staff.

I had the Jalapeño turkey crunch and my husband had the Mepian they were both delicious sandwiches.Wheelchair accessibility: They had disabled parking right in front of the restaurant thank you.

Zamaya was incredibly friendly and knowledgeable, providing recommendations not only to me but also to another guest who arrived after me. I ordered a sandwich on gluten-free bread, and it was delicious! The presentation was excellent, and the portion size was generous. If you have dietary restrictions, they offer fantastic gluten-free bread.

I usually really enjoy this place, but today was different. We placed a large food order for work, and unfortunately, my potato soup was spoiled—it was sour and curdled. When I called to address the issue, I spoke with Jeff, who thanked me for my feedback and simply wished me a good day. He didn't offer any resolution, like a replacement soup or anything to make it right. Because of this experience, we won't be placing our group orders there anymore.

The restaurant was poorly maintained, the staff were unwelcoming, the food took an unusually long time to arrive, and the side of fruit I received was moldy.