Firehall Flame - Niagara-on-the-Lake

First warning sign was the place was empty. My wife and I just ate there and it was the worst meal I’ve ever ate. “Pickled vegetables” coleslaw was bitter and just plain bad, the ribs were tough and chewy, and not what you’d expect from a place called smoke house.Server was nice and apologized for the quality of the food.

Service was good but the food and drinks were horrible ? like really really bad! I had the chicken penne and my husband had the ribs..but by the end of it all we both had the same thing...REGRET

The restaurant is warm and inviting so we went in and we were seated quickly. Looked nice inside and appeared clean. The food was overpriced but moreso the issue was that they gave us a frozen burger patty, and a watermelon salad with tiny amounts of watermelon and an overpowering dressing. Would not go again unless they improve their food quality

We only stopped here for a coffee and a cake and sat outside.The cake was apple tart and it was delicious.Other people's food look good eg meatballs and spaghetti.Service was fast and staff who were very casually dressed and chatty seemed nice.Good view over the falls and we enjoyed our last stop before going to the airport and home.

My son ordered the ribs and they were horrible! Full of gristle and fat. Meat was undercooked and inedible. They tried to cover them with a thick coating of barbeque sauce that looked like vomit! The meal was supposed to come with fries but instead came with oil soaked potatoes. The coleslaw...if that what it was, was wilted lettuce and dried chunks of old celery. He felt terrible for wasting our money on his meal that he cried at the table. The staff had zero remorse for him. Disgusting food, disgusting service. DO NOT GO HERE!!! This place should be shut down by the health department!