Olive Garden - Niagara Falls

The food was delicious. Lots of unlimited breadsticks hot and fresh and salad. We enjoyed our meals. Server was very friendly. Would definitely visit again.

First timer at an Olive Garden. As a Canadian hearing about this restaurant all the time, we felt obliged to try it out. Not sure if it’s usually this busy (probably due to Labour Day) but it took 1.5 hours to get seated. Wasn’t the greatest first impression due to this… But upon being seated, the waitress was extremely friendly, and made good small talk. This made up for the gruesome waiting times. The portions were huge. We were pretty much full after finishing the soups that were included with the entrees. Breadsticks were an unexpected but very nice touch. Light, buttered and fluffy making it the perfect companion for the soup. The pasta… absolutely amazing. Huge portions again, seasoned well and thick creamy. The only bummer was that we’ve expected to have the infamous cheese grating at our table, but the waitress grated the cheese prior to serving our pastas.

Canadians visiting for first and only time here. I had higher hopes for this places. I was finally able to try it and was left very disappointed. About my visit: I will start off by saying it was busy, several people waiting to get a table however there were many tables available but empty. I was able to grab a seat at the bar. Secondly, I couldn’t help but observe the amount of dirty plates with food left around. There was also a large tray with stacked plates right by our seating area at the bar that was left there the entire time. I’ve also noticed that there was a lot of stuff around on the floors. Before getting our meals, I had gone to the washroom and was able to analyze my surroundings going there. I immediately had second thoughts of eating there due to the lack of cleanliness- maybe they were understaffed?? Thirdly, We received our appetizers, which was breadsticks, salad and the lasagna Fritta. The food tasted as if it was frozen, and just re-warmed definitely did not taste freshly made as the lasagna noodles were firm and chewy. At this point, we decided to cancel our main entrée. The server had no problem doing so however she charged our one salad as two separate salads, which I don’t think was reasonable but I didn’t make an issue of it. I’m not sure if this is because I am of a European background and have high expectations for flavor in food, but this certainly does not even come close to Italian cuisine! This is like McDonald’s making pasta and calling it Italian food. The only thing that may have kept me here was a cleaner environment, but after a sample of the food, it’s safe to say I will not be returning. Most positive part of my experience was my server-she was very pleasant!

Would give zero stars if that was possible. Do NOT be fooled by the overall 4.3 rating this place has. To start, we were told it was a 25 minute wait but we ended up waiting about 45 minutes. Not only was there hair in the food but multiple cloth napkins had hair and dirty cutlery inside. If we hadn’t already ordered we would’ve left after seeing the 5 sets of cutlery we had to go through before getting a decent enough pair. The server offered plastic cutlery as an alternative… problem solving at its finest rather than having clean sets. Not impressed with the food- bread was stale and the pasta was over sauced. The overall establishment was dirty and the bathrooms were extremely unsanitary. Highly recommend going elsewhere.

It was really busy but the food was to die for! I love the chicken and gnocchi soup! it's like heaven!!