Ihop - Newport News

Attempted to dine in today. After 15 minutes out waitress had not greeted us to take our drink order, which is astonishing because she had a total of three tables. The AC seemed to be set to about 80 degrees and there was the sounds of mechanical equipment going in the back of house. In the front of house I witnesses some of the slowest service. No food was coming out. Every table around us was either waiting to be greeted or waiting for food. Utensils hadn’t been prepped for the morning, which I guess didn’t really matter because I didn’t see anyone actually eating food. Our short lived adventure ended with the decision to tough it out with Starbucks… Good luck to this motley crew of servers and cooks.

Service is bad, no time on when food will be done. Waited nearly an hr for take out

The restaurant itself needed to be cleaned and some work done. The food was fine.

That Amazing Cook and Mgr Luis!! Those Pancakes....That Bacon

Everything was great except the Air Conditioner didn't seem to work. My experience was saved by the Great God customer service. Thank you...