Hibachi Express - Newport News

They have good food, but suck their customer service. They do their own hours. Close in front of the shield at the door, so if you don't get your lucky charm before 7:00. They don't open false advertising until 8:00. Had given them more than 3 stars, but I'm a sticker for good customer service.

The buffet food is pretty good overall, although not everything is top-notch, to be honest. When I visit, I usually go for the Hibachi, as it offers the best value for money.

The food was delicious, but very expensive. For 3 people it was $50 to take mushrooms and sub extra Broccoli it is 2,50, for extra Yam sauce it is 2,30. The food was great, but the prices are too steep.

Good food for the price, but they should really learn how to roll sushi when they will continue selling it. Sushi is so loose, it could also call shrimp Tempoura salad.

I have ordered from here chicken and shrimp x2 and always get ginger dressing with my meal. Today I asked where the dressing is and the lady stated only comes with steak! I haven?t eaten red meat in over 5 years so I never would have ordered steak from here, why did I get ginger before? And why is it extra now? Paid $32.00 and you want to charge me all of a sudden for ginger?