Starbucks Coffee - NEWCASTLE-UNDER-LYME

We stopped by the drive-thru to grab a quick drink. As we were deciding on our order, the employee shouted through the speaker, "Anything else?" This rude behavior put us off from ordering anything further and we ended up just paying for the two drinks we had ordered. The employee's attitude was absolutely unacceptable.

The staff at this Starbucks location are consistently rude, making it a place to avoid. Their lack of training and professionalism causes numerous customer service issues.

I walked into the restaurant and waited at the counter for a long time without being acknowledged. The server then chose to serve another family ahead of us. We also had a 2-year-old with us who was becoming quite impatient. Ultimately, we decided to leave and will not be coming back.

Once again..a filthy experience..tables disgusting..all full of dishes..4 staff that a cud see. One served me the had too call someone else from the back too take payment..3 heads popped out. One person took my money and then disappeared round the back again and left one person too serve my drink. No one came out too clear the tables and we sat there till 5.40. Nearly closing time. Took these fotos as we left

This is a review for the Starbucks inside Sainsbury's store in Stoke. Visit: 20th December 2022 approx. 19.00ish My sister and I visited here for a quick coffee after shopping. We were served by a youngish chap with a tatty beard, a hunch and a slight hint of an accent. We ordered an Eggnog coffee and a Gingerbread latte, which he proceeded to miss the Eggnog coffee and we had to tell him again. Whilst taking the order, my sister mentioned that it was warm in there, to which this idiot decided to make a sarcastic reply stating that it wasn't and hadn't been all day. He then decided to lecture us that the back wall of Starbucks was up against Sainsbury's refrigerators, so it couldn't possibly be described as warm ever. Have you ever put your hands around the back of a fridge, (where the heat sinks are)? There're VERY warm. Whilst drinking our coffees, this idiot went for his cigarette break outside, and returned reeking of tobacco. The coffees themselves were pretty good, but these were prepared by a young lady, who had a much better customer attitude. That said, I won't be returning the coffee was great, but if want sarcasm I'll talk to my boss!