Oriental Pearl - NEWCASTLE-UNDER-LYME

Been a while so thought would try again , food just horrible , frozen chips that stick in your throat , all dishes we’re so full of sugar and a cloying fat it made us sick , never again

We ordered a take away at 6.40pm...after numerous calls it arrived at 9pm. We were told that there was a 2hour wait AFTER we ordered and if we had known that we wouldn't have ordered or at least would have opted to collect. I have Type 1 diabetes and have to take my insulin 20 mins before eating. As an hour is the normal wait time I took it 40 mins after ordering. Despite chasing the order it arrived 2hrs 20 minutes after we originally ordered which left me in a difficult position to manage my diabetes. Yes being diabetic does mean that chinese is hard to cater for but depending on what you order it can be managed and it is rare we have one. We won't be ordering again from here and are absolutely appalled at the wait time.

Ordered chicken and rice, alongside vegetable spring rolls. For collection they estimated an hour wait which I was happy to wait, however when collecting and paying for my order I was told they haven’t had any rice and that I’ll have to wait a further 10 minutes. After that, I received my order and noticed that they hadn’t put in the spring rolls. When questioned, they told me they had forgot, and therefore was asked to wait a further 10 minutes. Almost an a hour and a half wait for chicken pieces, rice and spring rolls!! Not to mention the lady on the phone was extremely rude

Really did not enjoy the meal from here, the sauce was lumpy and tasted of nothing and no taste to pretty much anything.

Have ordered from here many times before and it’s just too hit and miss. Sometimes it’s lovely and others like tonight bland and mediocre at best. The chicken tasted weird not like any chicken I’ve eaten before. The meals were flavourless. Not worth the money will not be ordering from here again. Disappointed.