Starbucks - Newburyport

The Starbucks in Newburyport, MA is pretty good. The demanding and narcissistic customers can be a real downer; their impatience is palpable. However, major kudos to the patient and enduring staff of baristas. Despite the challenging clientele, they handle it with grace and professionalism. It's clear they know how to keep their cool in a fast-paced and sometimes frustrating environment. Cheers to the baristas for their resilience!

On 8/12/2023 around 1pm a friend and I stopped into this Starbucks. This woman came out of the bathroom with a young Shih Tzu puppy, maybe a 5lb. She had this dog on a retractable leash that she let run all over the place, getting underfoot and excited to the point the dog peed on the floor. It wasn’t until I mentioned that her dog peed on the floor did she go and get napkins, throw them on top of the pee, swished it around with her foot and sweep them to the side, left them there and left the store.What did the staff do? NOTHING … they said NOTHINGAs I was getting ready to leave a young man came to clean this mess this ignorant Lady left behind. I turned to him and said .. THIS IS NOT ALRIGHT .. he indicated he was going to say some to his supervisor … I am not sure if he did. What is worse, the staff behind the counter played dumb .. “Oh I did not know she left that behind.”I am a dog owner and it is my understanding that only service dogs are allowed inside eating establishment. I reported this incident to Starbucks and hope they do something about this because next time I will just go to the board of health .. because dogs just peeing on the floor inside eating establishment is JUST NOT OKAY.

Great for a quick caffeine fix!! Really friendly staff.

Don't expect to walk in and get a coffee, it'll take 15-20 minutes. always order ahead here or try the various other coffee roasters in town like plum island roasters right next door who are much better for walk ins

I did not get what I asked for and kept trying to get them to fix it ...but they were a but impatient and I still didn't get what I wanted.